In order to make guaranteed deposits available to the customer, within the deadline of seven working days, we depend on the banks having systems that can produce customer lists.

The banks must be able to provide information about depositors and eligible deposits at all times. The information must be submitted in accordance with regulations on requirements for reporting information on depositors and deposits to the Norwegian Banks' Guarantee Fund (Innskuddsgarantiforskriften).

The banks must be able to send customer lists at the request of the Norwegian Banks' Guarantee Fund and after a decision on liquidation under public administration. Submission of customer lists is done in Sikringsportalen.

Together with the customer lists, the banks must deliver a cover letter. The Norwegian Banks' Guarantee Fund has created a template for a cover letter, guidance for the regulation and a sample file. For more information, please vist this page in Norwegian.